Interactive Sessions For Employees Facing Clients - Richmond Foundation

Continuous Support to our Clients & Customers

Adjustments to the Existing Conditions
Support Systems
Common Reactions from Clients
Signs & Symptoms when Client is in Distress
Supporting Clients
Professional Mental Health Support

Dealing with Aggressive Clients

What is aggression?
Recognising aggressive behaviour at the workplace
De-escalating aggressive behaviour
Finding support for oneself

Suicide Support Training

Suicide Myths & Facts
Signs & Risk Factors
Recognizing Suicidal Warning Signs Online
Talking with a Suicidal Person
Directing for Help
Self-Care in Post-Crisis