With digital options having become an essential part of our lives in the last 18 months, technology and online options are here to stay. As we look at the lessons learned, we also have an opportunity to consider what the future of mental health support looks like. Richmond’s 2021 Annual Conference this year will be taking place ONLINE and will be exploring the different facets of technology and e-Mental Health services.
With the majority of people owning a smartphone, access to help has become one tap away. Digital options are often convenient, low in cost and offer anonymity to the person seeking help. They can range from professional online help chats available 24/7 to the burst in development of mental health apps observed in the market over recent years. In-built sensors in the person’s smartphone can collect information on typical behavioural patterns, that can help monitor if the person is more or less active. Social networking sites offer a plethora of information to help us better understand online behaviour, and researchers can collect people’s online gambling habits to make data-driven responsible gaming recommendations. Telehealth options mean you can attend your therapy appointment without leaving your home.
Despite its endless possibilities, technology remains heavily scrutinised. Whilst there seems to be a consensus amongst professionals that digital interventions can offer a variety of benefits, there are many concerns about its use in the real world. What does the implementation of e-mental health solutions look like? Are online interventions as effective as in-person support? What security and privacy risks must we be aware of? Most importantly, how can we ensure access for all, that those who most need mental health care are not left behind?
