RESET: Align & Engage

Richmond’s 2022 Annual Conference is taking place on the 14th of October at Villa Arrigo between 9am and 4pm.

Focusing on building anew, this year’s Conference will be exploring the different ways individuals and organisations are adjusting after the unprecedented past two years.

For a large number of people, burnout has permeated many aspects of their work and leisure. Being burnt out is more than simply being tired – for a lot of people, it has led them to re-evaluate their life goals, core needs and ambitions. With more people leaving their current jobs than they have in the past two decades, the focus has shifted to addressing this phenomenon and re-aligning the way we work. With more and more conversations around working from home, the traditional workplace landscape has been changed, perhaps permanently.

This Conference will seek to foster discussions on where we need to go next, and how do we get there. This event will bring together a variety of established speakers to discuss some of the most pertinent topics for 2022, including:

  1. Compassionate leadership and burnout in healthcare
  2. Work from home: the benefits and the pitfalls
  3. Compassion Fatigue & and many more

Our Partners

Gold Sponsors
Bronze Sponsors

Richmond Annual Conference 14th October, 2022

Join us on the 14th October as our expert speakers address these themes and more. Never attended one of our conferences before? View last year’s conference programme on the link provided below.
“Richmond’s Annual Conference has become a much-anticipated event in our calendar. Superbly organised, with a variety of speakers covering topics which are relevant to our practice. Thank you for another interesting event.”


Registration & Welcome Coffee
Welcome Address
Keynote Speech: Teaming Up Against Burnout

Paula Davis

Keynote Speech: Raising Awareness of the Second Victim and Burnout Phenomena in Healthcare Professionals

Prof Sandra Buttigieg

Coffee Break
Working from home: The good news and the bad news (virtual)

Dr Maral Darouei

Today an increasing number of employees work from home for at least some part of the week. Although the COVID-19 pandemic has put working from home at the center stage, employees were increasingly making use of the work-from-home practice pre-pandemic. Working from home was particularly widespread in countries with larger shares of knowledge workers, such as the Netherlands (i.e., 35% of the working population used to work from home occasionally). Considering that working from home is even more pronounced now and many argue that it is here to stay, several scholars have tapped into the pros and cons of working from home. In this presentation, Maral will share the good news when it comes to working from home and raise awareness about the potential biases that managers have once working-from-home arrangements are implemented in the organization.

Gen Z and Millennials: a wellbeing perspective

Ms. Ariana Roy Kewalramani, Senior Consultant at Deloitte

Gen Z and Millennials are sometimes perceived as ‘entitled,’ or ‘demanding’ in the workplace. However, research shows that these two generations are wildly misunderstood. They appear to be more independent, socially conscious and openly vulnerable than generations before them. Their seemingly ‘entitled’ behaviour is a result of various underlying concerns about their future and the future of the world.

Gen Z and Millennials are advocating for important changes in the workplace and meeting their needs fulfils a dual purpose. Firstly, there will be an increase in talent retention, which is essential during the current ‘Great Resignation,’ with 40% of Gen Zs and 25% of millennials wanting to leave their job within two years. A third of them are even willing to do so without another job lined up, signaling significant levels of dissatisfaction. Given that this demographic is fighting for positive changes such as more purposeful and flexible work, learning opportunities, workplace inclusivity, bigger commitment to sustainability and positive social impact, meeting their needs will also result in better talent outcomes and workplace culture.

Compassion Fatigue

Dr Natalie Kenely

Compassion fatigue is often experienced by helping professionals such as nurses, social workers, therapists, paramedics, doctors and others who are often required to provide a high degree of care to clients and patients. What is this “cost of caring”? What are the consequences for these professionals who increasingly provide support to survivors of trauma and to the most vulnerable? How can resilience help professionals in the health and social fields circumvent the negative effects of the challenging environments in which they work?

Panel Discussion
Masterclass: Overcoming Burnout in Healthcare, with Dr Paul Micallef

It is no secret that the health and social sectors have been impacted severely over the last 2 years. Packed work days, fast pace, deadlines, and emotional intensity can all put physicians and healthcare workers at high risk for burnout. During this masterclass, Dr Paul Micallef will be going through strategies to overcome challenges unique to this sector, that professionals can implement to support themselves in this process.

Masterclass: Teaming Up Against Burnout, with Paula Davis (FULLY BOOKED)

Burnout has become one of the most talked about workplace topics, and its impact is far-reaching. The 24/7 pace of work, constant demands, and too few resources can easily put busy professionals on a path to burnout, a cycle that only accelerated during the COVID-19 pandemic. Burnout affects the health and well-being of the entire organization, yet most attempts to help focus on quick-fix strategies aimed at individuals. Something is missing. In this program, Paula will focus on a holistic approach to burnout prevention, providing actionable strategies for individuals, leaders, and teams.